Questions & answers
Frequently asked questions
Straight answers about how we work, timelines, and what to expect. Don't see your question? Just ask.
Do we have to use all five services?
No. Many families need only one or two — packing and the move, say. We build a package around exactly what you need and nothing you don't.
What areas do you serve?
We're based in Lakeway and serve the surrounding Central Texas area, including Austin, Round Rock, Georgetown, and Cedar Park.
How quickly can you start?
We respond to every inquiry within one business day and can often begin within a week or two, depending on the season and scope.
Can you work with us if we live out of town?
Yes. We regularly work with adult children who live elsewhere, keeping you informed at every step so you can stay involved without being on site.
How does pricing work?
Because every move is different, we price each package to the specific services and scope involved, and walk you through it clearly before any work begins.
What happens after I reach out?
We call you back within one business day to learn about your situation, answer questions, and suggest a plan. There's no pressure and no obligation.
Still have questions?
We're happy to talk it through with no obligation. Reach out and we'll get back to you within one business day.
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